Search found 3 matches

by babela
13.06.2011 15:39
Forum: Helicon Focus: Support
Topic: problem installing latest version, v5.2.3
Replies: 4
Views: 3879

Re: problem installing latest version, v5.2.3

Okay, sure, I can still work with the prior version for the short term. Thanks.
by babela
11.06.2011 14:44
Forum: Helicon Focus: Support
Topic: problem installing latest version, v5.2.3
Replies: 4
Views: 3879

Re: problem installing latest version, v5.2.3

Thanks for the prompt reply. Downloaded the new version using the link you point me to, same error messages though. Before uninstalling, perhaps a few basic checks you might suggest I make?
by babela
11.06.2011 05:45
Forum: Helicon Focus: Support
Topic: problem installing latest version, v5.2.3
Replies: 4
Views: 3879

problem installing latest version, v5.2.3

After several attempts to install latest version (using Windows Vista), get the following:

Message: Runtime error 216 at 00B03C1A.
Followed by another : The application failed to initialize properly (0xc0000142). Click OK to terminiate the program.

Uninstalled/reinstalled software three times ...