Search found 5 matches

by linty
14.06.2013 18:16
Forum: Helicon Focus: Support
Topic: Helicon Focus freezes immediately on load
Replies: 8
Views: 6701

Re: Helicon Focus freezes immediately on load

Hi Stas,
Same problem as always. Is there anything I can do to help diagnose it?
Also, would it be easier if I went through help desk rather than on the forum?

Steve
by linty
13.06.2013 13:45
Forum: Helicon Focus: Support
Topic: Helicon Focus freezes immediately on load
Replies: 8
Views: 6701

Re: Helicon Focus freezes immediately on load

No luck, the only difference is that it uses 17% cpu when it hangs.
by linty
12.06.2013 13:39
Forum: Helicon Focus: Support
Topic: Helicon Focus freezes immediately on load
Replies: 8
Views: 6701

Re: Helicon Focus freezes immediately on load

Event viewer just tells me that HF stopped interacting with windows. I only get that error in HF6, in HF5 it just hangs forever.
I tried running as admin and also running compatibility modes which also didn't help.
by linty
11.06.2013 16:04
Forum: Helicon Focus: Support
Topic: Helicon Focus freezes immediately on load
Replies: 8
Views: 6701

Re: Helicon Focus freezes immediately on load

Hi Stas,

I ran LinX this morning (default settings, run 20 times) with no problems. I also tried out Helicon Filter and it seemed to work fine as well. I think the problem occurs when HFocus tries to display an image, which is immediately in v5, but not in v6. If I run v6 it is stable until the ...
by linty
10.06.2013 00:20
Forum: Helicon Focus: Support
Topic: Helicon Focus freezes immediately on load
Replies: 8
Views: 6701

Helicon Focus freezes immediately on load

Hi,
I've owned helicon focus since 2009 and have never had any major problems until recently, on a fresh windows 7 64 install I can't get it to work at all. Version 5 will freeze as soon as it loads, and version 6 beta will load but will freeze as soon as I try to view an image or render anything ...