Stas,
Many thanks for offering to look at these files, but I think I have solved the problem. We were saving files in ImagePro Plus as 36 bit color (12 bits per channel). Helicon will open files at 8 bits per channel, or 16 bits per channel, but not 12. Photoshop opens the 12 bits per channel files ...
Search found 2 matches
- 19.06.2013 22:39
- Forum: Helicon Focus: Support
- Topic: tiff files from Image-Pro won't open in Helicon
- Replies: 3
- Views: 3532
- 18.06.2013 00:47
- Forum: Helicon Focus: Support
- Topic: tiff files from Image-Pro won't open in Helicon
- Replies: 3
- Views: 3532
tiff files from Image-Pro won't open in Helicon
We are using Image-Pro Plus software, version 7.0, on box running Windows 7.0, 64-bit, to capture stacks of images that we want to pass to Helicon Focus Pro. Unfortunately, tiff files saved in Image-Pro (with or without LZW compression) will not open in Helicon. In fact, they lock up the program ...