Search found 4 matches

by Nando
05.05.2015 17:55
Forum: Helicon Remote
Topic: Helicon Remote show 'camera not connected'
Replies: 6
Views: 6954

Re: Helicon Remote show 'camera not connected'

Hello,
I have sent two times the bug report in the app.
The sender is nando-hiller if you find it.

I wrote just an email with log.txt attached.

I'm testing next with an other OTG cable.

best regards,
Nando
by Nando
30.04.2015 18:52
Forum: Helicon Remote
Topic: Helicon Remote show 'camera not connected'
Replies: 6
Views: 6954

Re: Helicon Remote show 'camera not connected'

I have sent it.
MTP and PTP is in the bug report.

thanks
by Nando
30.04.2015 11:01
Forum: Helicon Remote
Topic: Helicon Remote show 'camera not connected'
Replies: 6
Views: 6954

Re: Helicon Remote show 'camera not connected'

hello,
the connection is now available. :)

USB host check, fix and restart Smartphone had helped.
heliconsoft.com/faq-helicon-remote/#camera_not_detected

But the reaction is very, very slow. :(

best regards,
Nando
by Nando
30.04.2015 00:21
Forum: Helicon Remote
Topic: Helicon Remote show 'camera not connected'
Replies: 6
Views: 6954

Helicon Remote show 'camera not connected'

hello,
Helicon Remote show 'camera not connected'.

Jiayu G2F, Nikon D5100 connected via USB OTG.
USB flash drive and mouse can be used.

After connecting USB OTG camera LCD turns off Live View.

Helicon Remote on WIndows-7 works

please help
Nando