Had a moment of confusion as I could not find Menu->Feedback->Report a Bug. Found it under Help->Report a Bug though.

The issue has been submitted as requested but, thought I'd update with additional information I found this morning. Not sure where I could update that report at this time.

Followed ...

I just downloaded Helicon Remote 30 day trial.
I have a Canon 5D MK IV and an iMac running High Sierra 10.13.3

Initially, I followed the instructions in the online Helicon Remote Manual.

After connecting my camera, turning it on and then starting the Helicon software, the screen says Live View is ...