Tried it using my tablet and it worked so obviously my phone does not support the software.

Thanks

I downloaded the helicon remote app from Google play store onto my Huawei LYO- LO1 smart phone which has android version 5.1
I connected it using my data connection cable with a USB-OTG adapter and connected it to my Nikon D810 and a grey screen says camera is not detected so I connected it to my ...