Hi Stas,

I have given up on the wireless route for now and are using a USB cable. I can get connected and so on but when I am using Remote and want to see a Fast Preview there is a large blue "X" on the top right corner of the Fast Preview. How do I overcome this error?

Also when I am determining ...

I have been trying to connect an iPhone to your software without success so am now trying to connect a Canon 77D DSLR to a Microsoft Surface Pro 4 running Windows 10 Pro. I am going to follow the steps I have seen you suggest to others to save some time.
1. All other camera programs (Canon EOS ...

These instructions appear to be very similar to the ones I got trying to connect to the iPhone that I answered on an email. They worked sometimes but not stable. I have now changed to tring to connect to a Microsoft Surface Pro tablet to see if that works. I also have an Android device but not that ...

Sometimes originally I got a connection but now the app just says camera not connected. As mentioned the connection is stable with Camera Connect. In the past I have completely removed CC but still had a problem. I need only the remote function for my photography class tomorrow evening but will try ...

I have a Canon 77D and want to explore focus stacking. I downloaded your trial software "Helicon Remote" and "Helicon Focus" onto my desktop. But what I really want to do is to use the remote application on my iPhone 6. I have been able to use "Camera Connect" to communicate over WiFi with the two ...

I have a Canon 77dD and have been unable to connect Helicon Remote to the camera. The camera will connect to the Canon app so I know the WiFi appears to be working. Is there any help you can suggest?