Search found 1186 matches
- 10.05.2024 10:35
- Forum: Helicon Focus: Macro
- Topic: Panoramas
- Replies: 1
- Views: 132
Re: Panoramas
Yes, you should first do focus processing, as panorama stitching will mess with alignment.
- 03.05.2024 16:28
- Forum: Helicon Remote
- Topic: Nikon D7100 autofocus not working
- Replies: 5
- Views: 179
- 02.05.2024 12:40
- Forum: Helicon Remote
- Topic: Nikon D7100 autofocus not working
- Replies: 5
- Views: 179
Re: Nikon D7100 autofocus not working
Then it's most likely because of the lens and we don't know any way to fix it.
The software is sending the correct commands to the camera, as evidenced by the Nikon lenses working. Why the camera doesn't actuate the Tamron lens appropriately is a question to the camera's firmware developers.
The software is sending the correct commands to the camera, as evidenced by the Nikon lenses working. Why the camera doesn't actuate the Tamron lens appropriately is a question to the camera's firmware developers.
- 02.05.2024 12:30
- Forum: Helicon Remote
- Topic: Nikon D7100 autofocus not working
- Replies: 5
- Views: 179
Re: Nikon D7100 autofocus not working
Autofocus and the arrows most likely don't work for the same reason, and the reason is something in the camera settings. Make sure that autofocus is enabled in the camera and only the most basic single-shot mode is selected. The lens should be set to AF and full range.
- 01.05.2024 16:16
- Forum: Helicon Remote
- Topic: Nikon Z8 connection problem
- Replies: 1
- Views: 52
Re: Nikon Z8 connection problem
Please send a bug report when the camera is connected and turned on. Menu - Help - Report a bug on Windows / Mac; menu - Feedback on Android / iOS.
If you're connecting with a USB cable, make sure Wi-Fi is off in the camera, else it won't work.
If you're connecting with a USB cable, make sure Wi-Fi is off in the camera, else it won't work.
- 29.04.2024 21:06
- Forum: Helicon Remote
- Topic: Nikon D7100 randomly stops while shooting stack
- Replies: 1
- Views: 63
Re: Nikon D7100 randomly stops while shooting stack
Hello,
Please send a bug report after this happens (menu - Help - Report a bug).
Don't try to stop the shooting sequence, just submit a report.
Please send a bug report after this happens (menu - Help - Report a bug).
Don't try to stop the shooting sequence, just submit a report.
- 27.04.2024 23:07
- Forum: Helicon Focus: Support
- Topic: Hotpixel removal via dust mapping?
- Replies: 1
- Views: 186
Re: Hotpixel removal via dust mapping?
Hello! Yes, the dust map function also supports hot pixel removal via a black image, just as you suggested. It's only to remove stuck pixels, so make sure that the exposure is low so that regular sensor noise doesn't appear. Noise reduction is a completely different task best done by specialized sof...
- 19.04.2024 23:12
- Forum: Helicon Focus: Support
- Topic: Canon EOS 200D not maintaining a live view connection in Helicon Focus
- Replies: 2
- Views: 141
Re: Canon EOS 200D not maintaining a live view connection in Helicon Focus
Hello,
Please send a bug report (menu - Help - Report a bug) after the problem occurs.
Please send a bug report (menu - Help - Report a bug) after the problem occurs.
- 11.04.2024 23:13
- Forum: Helicon Remote
- Topic: H. Remote: too long a delay between consecutive shots
- Replies: 4
- Views: 8378
Re: H. Remote: too long a delay between consecutive shots
Hello,
3 seconds is probably not achievable (not with focus adjustment in between shots), but 4 to 5 should be. Please send a bug report after shooting a stack: menu - Help - Report a bug. We'll take a look.
3 seconds is probably not achievable (not with focus adjustment in between shots), but 4 to 5 should be. Please send a bug report after shooting a stack: menu - Help - Report a bug. We'll take a look.
- 11.04.2024 23:10
- Forum: Helicon Focus: Support
- Topic: Error whenever pre rendering or rendering
- Replies: 3
- Views: 207
Re: Error whenever pre rendering or rendering
Please click the "Send" button in the "Contact support" dialog so that we get all the data and not just an excerpt. There is nothing you're doing wrong, most likely your computer doesn't have enough free RAM or enough free space on the C: drive. We'll know more after you send the...
- 11.04.2024 15:28
- Forum: Helicon Focus: Support
- Topic: Error whenever pre rendering or rendering
- Replies: 3
- Views: 207
Re: Error whenever pre rendering or rendering
Please send a bug report after an error occurs (menu - Help - Contact support). In 99% of cases neither of these two errors are caused by Helicon Focus, but either way a report should help us see what's wrong.
- 07.04.2024 13:36
- Forum: Helicon Focus: Support
- Topic: Error Code 100008 windows 11 latest update
- Replies: 3
- Views: 193
Re: Error Code 100008 windows 11 latest update
That's very odd because there is a big red error message for that. But we'll double-check. Glad to hear it's working now!
- 07.04.2024 01:31
- Forum: Helicon Focus: Micro
- Topic: Weird crosshatch artifact
- Replies: 7
- Views: 605
Re: Weird crosshatch artifact
Indeed, it should be easy to add a warning. Happy to hear it works now, thanks for the confirmation!
- 06.04.2024 13:02
- Forum: Helicon Focus: Support
- Topic: Error Code 100008 windows 11 latest update
- Replies: 3
- Views: 193
Re: Error Code 100008 windows 11 latest update
Hi Cris,
Please reproduce the problem and send a bug report after getting this error message (menu - Help - Contact support).
Please reproduce the problem and send a bug report after getting this error message (menu - Help - Contact support).
- 06.04.2024 11:37
- Forum: Helicon Focus: Support
- Topic: Crashing on any stack
- Replies: 1
- Views: 81
Re: Crashing on any stack
Please reopen Helicon Focus after a crash and send a bug report (menu - Help - Contact support). It has to be done after it crashed, otherwise we won't get the relevant information.