Search found 1156 matches

by Catherine
19.03.2024 01:49
Forum: Helicon Focus: Support
Topic: Get Object Map + Depth Map in helicon focus 8?
Replies: 3
Views: 93

Re: Get Object Map + Depth Map in helicon focus 8?

Yes, that's the name of the menu item, and if you navigate to where the project is saved you will find a folder.
by Catherine
18.03.2024 21:15
Forum: Helicon Focus: Support
Topic: Artificial intelligence in the future
Replies: 4
Views: 227

Re: Artificial intelligence in the future

I understand you very well, and my prediction is probably exaggerated, but we will definitely see more progress in that direction soon.
by Catherine
18.03.2024 18:30
Forum: Helicon Focus: Support
Topic: Artificial intelligence in the future
Replies: 4
Views: 227

Re: Artificial intelligence in the future

Hi! It's probably not impossible in principle, but it's not something we're currently pursuing or thinking of. A year from now you will probably not have to shoot any photos at all, you would just describe what you want to see and a realistic photo will be generated. There will probably also be serv...
by Catherine
18.03.2024 18:25
Forum: Helicon Focus: Support
Topic: Payment problems for lifetime license
Replies: 1
Views: 53

Re: Payment problems for lifetime license

Hi, we've never heard of anything like this and I don't think there's anything wrong with our payment processing service (as evidenced by many years of daily operation with no trouble until your report). Could you please contact your bank for explanation? It's probably a mistake on their end, some i...
by Catherine
16.03.2024 22:16
Forum: Helicon Remote
Topic: Just updated to 4.4.8
Replies: 3
Views: 161

Re: Just updated to 4.4.8

Thanks, we're looking into it and will get back to you as soon as possible (depending on how quickly we can reproduce the error).
by Catherine
16.03.2024 19:09
Forum: Helicon Focus: Support
Topic: M1 Max OpenCL
Replies: 40
Views: 99879

Re: M1 Max OpenCL

Yes, of course.
by Catherine
16.03.2024 11:53
Forum: Helicon FB Tube
Topic: Helicon Tube with Nikon Z + FTZ
Replies: 1
Views: 207

Re: Helicon Tube with Nikon Z + FTZ

Hello Markus,

No, the FB Tube does not work with the Z series cameras, sorry.
by Catherine
16.03.2024 03:13
Forum: Helicon Focus: Support
Topic: Please add support for multilayer tif input
Replies: 1
Views: 90

Re: Please add support for multilayer tif input

Could you please let us know which system(s) produce such files (what are their names), and share one sample multi-layer TIFF image? You can upload it to our private storage.
by Catherine
15.03.2024 10:39
Forum: Helicon Remote
Topic: Just updated to 4.4.8
Replies: 3
Views: 161

Re: Just updated to 4.4.8

Hello,

Please send a bug report after shooting - menu - Help - Report a bug (e. g. after taking a couple shots when it takes so long - doesn't have to be a large number of shots, just so that we can see what's going on).
by Catherine
14.03.2024 11:17
Forum: Helicon Focus: Support
Topic: Get Object Map + Depth Map in helicon focus 8?
Replies: 3
Views: 93

Re: Get Object Map + Depth Map in helicon focus 8?

If you save the result as a project (menu - File - Save project) and navigate to the project folder there will be a file opacity_map.tiff which could be what you want.
by Catherine
12.03.2024 21:55
Forum: Helicon Remote
Topic: Update to V8.2.2.0 (Windows)
Replies: 1
Views: 95

Re: Update to V8.2.2.0 (Windows)

Hello, Yes, it's an oversight, we have not enabled automatic update for version 8.2.2. Will fix it, thanks for pointing it out. Thanks a lot for your kind words. The war is affecting us quite a bit, but much less so than many other Ukrainians, so we can't complain. The development of our products is...
by Catherine
11.03.2024 12:24
Forum: Helicon Focus: Support
Topic: Can you save focus bracketing settings
Replies: 1
Views: 101

Re: Can you save focus bracketing settings

No, sorry, it's impossible to make such a function work reliably. You can memorize the number of shots/interval and enter them manually, but you have to also set the focal plane to the correct starting position as there is no way to automate that.
by Catherine
11.03.2024 12:23
Forum: Helicon Remote
Topic: .CR3 files
Replies: 10
Views: 10001

Re: .CR3 files

It probably will work after you update the Adobe DNG converter, but it's an old version. So I recommend installing both the latest DNG converter and Helicon Focus.
by Catherine
10.03.2024 12:59
Forum: Helicon Focus: Support
Topic: Apple MacBook m2 pro 2023
Replies: 15
Views: 8193

Re: Apple MacBook m2 pro 2023

Hi, I don't know whether or not 2:36 is the expected performance for you stack. If you can upload it to our private storage we'll check the performance on our systems. But processing raw files requires an order of magnitude more computation so it runs an order of magnitude slower, no surprise there....
by Catherine
09.03.2024 20:55
Forum: Helicon Focus: Support
Topic: Apple MacBook m2 pro 2023
Replies: 15
Views: 8193

Re: Apple MacBook m2 pro 2023

Comparing tiff with DNG is pointless. Convert the source images to linear (debayered) DNG and then time it, then it would be a correct benchmark. And select "DNG loader" instead of raw-in-dng-out as the decoder. A quick way could be to export images as DNG from Lightroom/Capture One. We're...