Search found 1194 matches

by Catherine
19.05.2024 16:46
Forum: Helicon Focus: Macro
Topic: Folder Monitor - Any way to delay processing?
Replies: 6
Views: 60

Re: Folder Monitor - Any way to delay processing?

The file creation time is being used. Maybe your software is setting file time to the shot taken time from EXIF or something like that? Check the creation times in the file attributes.
by Catherine
19.05.2024 14:52
Forum: Helicon Focus: Macro
Topic: Folder Monitor - Any way to delay processing?
Replies: 6
Views: 60

Re: Folder Monitor - Any way to delay processing?

You just have to specify a longer time threshold so that it doesn't decide prematurely that the stack is complete.
by Catherine
19.05.2024 10:12
Forum: Helicon Focus: Macro
Topic: Folder Monitor - Any way to delay processing?
Replies: 6
Views: 60

Re: Folder Monitor - Any way to delay processing?

Why do you want to wait? The strength of the folder monitor is that it processes the files as they appear and the result is ready almost immediately after the last file has been downloaded, rather than having to wait for however much time it takes to process the whole stack.
by Catherine
18.05.2024 21:45
Forum: Helicon Focus: Support
Topic: 8.2.14 HF
Replies: 5
Views: 103

Re: 8.2.14 HF

by Catherine
18.05.2024 00:41
Forum: Helicon Focus: Support
Topic: 8.2.14 HF
Replies: 5
Views: 103

Re: 8.2.14 HF

It wouldn't need fixing if Apple didn't break it with every update (which they only started doing with macOS 13).
With regards to performance let's wait for OpenCL support (likely tomorrow) and then run the benchmark. Were you comparing the exact same stack with the same settings?
by Catherine
18.05.2024 00:33
Forum: Helicon Focus: Support
Topic: M1 Max OpenCL
Replies: 42
Views: 112680

Re: M1 Max OpenCL

Yes, we know, working on it.
by Catherine
14.05.2024 12:34
Forum: Helicon Remote
Topic: Can't start movie mode connected to Nikon D7100
Replies: 1
Views: 179

Re: Can't start movie mode connected to Nikon D7100

This has been fixed and the update has been published on Google Play.
by Catherine
14.05.2024 12:33
Forum: Helicon Remote
Topic: TTArtisan 100mm F2.8 2x Macro Tilt/Shift work Helicon Remote ????
Replies: 1
Views: 27

Re: TTArtisan 100mm F2.8 2x Macro Tilt/Shift work Helicon Remote ????

We've never heard about this lens. Please download Helicon Remote and give it a try, it's free.
It has to be an AF lens in order for automated focus bracketing to work. Other functions will work with any lens.
by Catherine
10.05.2024 10:35
Forum: Helicon Focus: Macro
Topic: Panoramas
Replies: 1
Views: 214

Re: Panoramas

Yes, you should first do focus processing, as panorama stitching will mess with alignment.
by Catherine
03.05.2024 16:28
Forum: Helicon Remote
Topic: Nikon D7100 autofocus not working
Replies: 5
Views: 203

Re: Nikon D7100 autofocus not working

mrose wrote: 03.05.2024 12:46 "we can't solve the design flaw of the lens's mechanism".
That was a different issue.
by Catherine
02.05.2024 12:40
Forum: Helicon Remote
Topic: Nikon D7100 autofocus not working
Replies: 5
Views: 203

Re: Nikon D7100 autofocus not working

Then it's most likely because of the lens and we don't know any way to fix it.
The software is sending the correct commands to the camera, as evidenced by the Nikon lenses working. Why the camera doesn't actuate the Tamron lens appropriately is a question to the camera's firmware developers.
by Catherine
02.05.2024 12:30
Forum: Helicon Remote
Topic: Nikon D7100 autofocus not working
Replies: 5
Views: 203

Re: Nikon D7100 autofocus not working

Autofocus and the arrows most likely don't work for the same reason, and the reason is something in the camera settings. Make sure that autofocus is enabled in the camera and only the most basic single-shot mode is selected. The lens should be set to AF and full range.
by Catherine
01.05.2024 16:16
Forum: Helicon Remote
Topic: Nikon Z8 connection problem
Replies: 1
Views: 61

Re: Nikon Z8 connection problem

Please send a bug report when the camera is connected and turned on. Menu - Help - Report a bug on Windows / Mac; menu - Feedback on Android / iOS.
If you're connecting with a USB cable, make sure Wi-Fi is off in the camera, else it won't work.
by Catherine
29.04.2024 21:06
Forum: Helicon Remote
Topic: Nikon D7100 randomly stops while shooting stack
Replies: 1
Views: 67

Re: Nikon D7100 randomly stops while shooting stack

Hello,

Please send a bug report after this happens (menu - Help - Report a bug).
Don't try to stop the shooting sequence, just submit a report.
by Catherine
27.04.2024 23:07
Forum: Helicon Focus: Support
Topic: Hotpixel removal via dust mapping?
Replies: 1
Views: 230

Re: Hotpixel removal via dust mapping?

Hello! Yes, the dust map function also supports hot pixel removal via a black image, just as you suggested. It's only to remove stuck pixels, so make sure that the exposure is low so that regular sensor noise doesn't appear. Noise reduction is a completely different task best done by specialized sof...