Dear Catherine,
Thank you for prompt reply.
1. No. Demo stacks causes Helicon to quit just after images are loaded
2. 7.5.6 works fine, both demo and my files. Haven't yet tried running it from Lightroom
Anything else I could do to help HeliconSoft identify and fix the issue?
Regards,
Wojtek
Search found 2 matches
- 04.09.2019 19:05
- Forum: Helicon Focus: Support
- Topic: Crash immediately after loading photos
- Replies: 9
- Views: 6476
- 02.09.2019 11:12
- Forum: Helicon Focus: Support
- Topic: Crash immediately after loading photos
- Replies: 9
- Views: 6476
Crash immediately after loading photos
Dear All,
After update to 7.5.8 any time I load photos HF shuts down with no warning.
Either as standalone app, or ran from Adobe Lightroom
Reinstallation, re-activation did not help
OpenCL is not active and the "performance check" shows "Excteption" message
Any ideas what to check (any logs out ...
After update to 7.5.8 any time I load photos HF shuts down with no warning.
Either as standalone app, or ran from Adobe Lightroom
Reinstallation, re-activation did not help
OpenCL is not active and the "performance check" shows "Excteption" message
Any ideas what to check (any logs out ...