Search found 3 matches

by Transient152
20.01.2020 04:06
Forum: Helicon Focus: Support
Topic: Failed to open images
Replies: 13
Views: 5008

Re: Failed to open images

I remember granting permission to my old version of the DNG Converter, but didn't go back to do the same for the new version. However, neither Helicon Focus nor Adobe DNG Converter is showing up in the Privacy Tab list of applications that require what is listed for features/permissions. . . there i...
by Transient152
07.01.2020 00:03
Forum: Helicon Focus: Support
Topic: Failed to open images
Replies: 13
Views: 5008

Re: Failed to open images

A week ago I downloaded the trial version of Helicon Focus and was hoping to evaluate it quickly so I could make a decision as to whether to buy while it's still on sale. However, I've been unable to open RAW images. I can open jpgs, but I'm not interested in working with jpgs. The error messages ar...
by Transient152
31.12.2019 08:02
Forum: Helicon Focus: Support
Topic: Failed to open images
Replies: 13
Views: 5008

Re: Failed to open images

I'm also unable to open images and am getting the same error messages as others have posted. I've downloaded and installed Adobe DNG Converter v. 12.1. I've opened up Preferences and indicated the path to the Converter. My CR2 files are from my Canon 5D Mark III - so they're supported by the DNG con...