I send the data from my iPhone 11 Pro to the 1DX2 using an Apple headphone adapter (female 1/8” to male lightning connector) as well as the existing Helicon magnetic lead.

I’ve realised that the lead is there just to transfer the settings from the app to the Helicon adapter. Once in, I can just ...

I'm disappointed with the lack of response.
Nevermind, I'll try emailing the company directly...

No photos are being taken when I operate the iPhone, camera, FB tube and lens. Can you help?

Equipment:
• Canon 1DX2; Camera settings are: Manual, One-shot, Evaluative, AWB, Drive is silent, low, continuous, Shutter and ISO are to suit prevailing conditions. Back button focus and live view are ...

I've installed Helicon on my MacBook Pro and it works fine as a stand-alone package.
However, I do like to perform non-destructive editing using Lightroom and would prefer to export the images into Helicon to perform the focus stacking.
I have run the plugin option in the menu/preferences ...