Search found 4 matches

by Lee Snook
24.08.2023 21:20
Forum: Helicon Focus: Support
Topic: Save .dng file very small
Replies: 4
Views: 10007

Re: Save .dng file very small

I created and saved the .dng file while I was using Lite!
Now that I have upgraded to Pro, the file is the correct size.
Thanks!
by Lee Snook
24.08.2023 21:12
Forum: Helicon Focus: Support
Topic: Save .dng file very small
Replies: 4
Views: 10007

Re: Save .dng file very small

The source files were, 7952x5304-42MB.
The rendered and saved .dng is 1024x683-110MB. 110MB is a large file for this small image!! 96dpi at 24 bit depth.
I'm using file properties in Windows explorer to get this information.
by Lee Snook
24.08.2023 21:03
Forum: Helicon Remote
Topic: Refund on helicon remote?
Replies: 1
Views: 13535

Refund on helicon remote?

I purchased helicon remote, then purchased Helicon Focus Lite.
I then decided to upgrade to Helicon Focus Pro, which includes helicon remote.
Can I get a refund on my first purchase of HR?
by Lee Snook
24.08.2023 19:29
Forum: Helicon Focus: Support
Topic: Save .dng file very small
Replies: 4
Views: 10007

Save .dng file very small

My saved .dng file from Helicon Focus is only 1024x683, whereas if I save as a .jpg, it is the correct size. Why?