Search found 8 matches
- 22.06.2026 19:50
- Forum: Helicon Remote
- Topic: Canon R5 II - Cannot zoom live view
- Replies: 8
- Views: 335
Re: Canon R5 II - Cannot zoom live view
If I zoom live view manually via the magnifying glass button on the camera itself.. it zooms the live view within Helicon Remote (obviously). But interestingly, when it's zoomed in, if I click the preview window in Helicon Remote, the live view WILL ZOOM OUT! So I can zoom out, just not zoom in ...
- 22.06.2026 19:20
- Forum: Helicon Remote
- Topic: Canon R5 II - Cannot zoom live view
- Replies: 8
- Views: 335
Re: Canon R5 II - Cannot zoom live view
No, DOF Preview is not active. I tried a re-install just to see if it's a configuration or file bug with my copy of Helicon Remote. I just find it really hard to believe that I'm the only R5 II user that has this problem with Helicon Remote. I've even tried adjusting random settings within the ...
- 18.06.2026 18:33
- Forum: Helicon Remote
- Topic: Canon R5 II - Cannot zoom live view
- Replies: 8
- Views: 335
Re: Canon R5 II - Cannot zoom live view
Updated to new firmware 1.3.0 on the R5 II and the same issue persists in Helicon Remote. Also tried again to uninstall and reinstall Helicon Remote and Focus. 
- 12.05.2026 22:21
- Forum: Helicon Remote
- Topic: Canon R5 II - Cannot zoom live view
- Replies: 8
- Views: 335
Re: Canon R5 II - Cannot zoom live view
Thanks Catherine. Fair point about the DOF calibration, I forgot about that.
I'm just curious to see if anyone else with an R5II has the live view issue with Helicon Remote. There has to be a reason and I can't be the only one.
I'm just curious to see if anyone else with an R5II has the live view issue with Helicon Remote. There has to be a reason and I can't be the only one.
- 12.05.2026 19:04
- Forum: Helicon Remote
- Topic: Canon R5 II - Cannot zoom live view
- Replies: 8
- Views: 335
Re: Canon R5 II - Cannot zoom live view
I have tried re-installing Helicon Remote, deleting preferences (I'm on macOS), reseting the cameras to default settings, different lenses, etc. Canon firmware is up-to-date.
I should mention, this happens on two different R5II bodies. It's not a fluke with just one.
I should mention, this happens on two different R5II bodies. It's not a fluke with just one.
- 12.05.2026 18:35
- Forum: Helicon Remote
- Topic: Canon R5 II - Cannot zoom live view
- Replies: 8
- Views: 335
Canon R5 II - Cannot zoom live view
I've used Helicon Remote for years with my Canon R5, but recently upgraded to the R5 Mark II. Helicon Remote will not zoom on the live view window with the R5II, nothing happens with double-clicking the image. I've spoken with Helicon support and they have no idea what the issue is.
I'm resorting ...
I'm resorting ...
- 24.10.2025 18:51
- Forum: Helicon Remote
- Topic: Helicon remote forgets starting and end focus points
- Replies: 5
- Views: 6767
Re: Helicon remote forgets starting and end focus points
FWIW, I'm having the same issue with a Canon R5 and 100mm macro lens. I set focus points A and B, but when it goes back to A to begin shooting, the focus is physically farther back on the subject, so the entire focus stack starts and ends too far back. Shame this hasn't been addressed.
- 19.03.2024 16:45
- Forum: Helicon Focus: Support
- Topic: Manual reorder of files.
- Replies: 5
- Views: 16803
Re: Manual reorder of files.
Has there been any progress on this in the last 8 years? I don't see the ability to manually reorder the image stack in version 8.2.