Search found 8 matches

by jmvdigital
22.06.2026 19:50
Forum: Helicon Remote
Topic: Canon R5 II - Cannot zoom live view
Replies: 8
Views: 335

Re: Canon R5 II - Cannot zoom live view

If I zoom live view manually via the magnifying glass button on the camera itself.. it zooms the live view within Helicon Remote (obviously). But interestingly, when it's zoomed in, if I click the preview window in Helicon Remote, the live view WILL ZOOM OUT! So I can zoom out, just not zoom in ...
by jmvdigital
22.06.2026 19:20
Forum: Helicon Remote
Topic: Canon R5 II - Cannot zoom live view
Replies: 8
Views: 335

Re: Canon R5 II - Cannot zoom live view

No, DOF Preview is not active. I tried a re-install just to see if it's a configuration or file bug with my copy of Helicon Remote. I just find it really hard to believe that I'm the only R5 II user that has this problem with Helicon Remote. I've even tried adjusting random settings within the ...
by jmvdigital
18.06.2026 18:33
Forum: Helicon Remote
Topic: Canon R5 II - Cannot zoom live view
Replies: 8
Views: 335

Re: Canon R5 II - Cannot zoom live view

Updated to new firmware 1.3.0 on the R5 II and the same issue persists in Helicon Remote. Also tried again to uninstall and reinstall Helicon Remote and Focus. :(
by jmvdigital
12.05.2026 22:21
Forum: Helicon Remote
Topic: Canon R5 II - Cannot zoom live view
Replies: 8
Views: 335

Re: Canon R5 II - Cannot zoom live view

Thanks Catherine. Fair point about the DOF calibration, I forgot about that.

I'm just curious to see if anyone else with an R5II has the live view issue with Helicon Remote. There has to be a reason and I can't be the only one.
by jmvdigital
12.05.2026 19:04
Forum: Helicon Remote
Topic: Canon R5 II - Cannot zoom live view
Replies: 8
Views: 335

Re: Canon R5 II - Cannot zoom live view

I have tried re-installing Helicon Remote, deleting preferences (I'm on macOS), reseting the cameras to default settings, different lenses, etc. Canon firmware is up-to-date.

I should mention, this happens on two different R5II bodies. It's not a fluke with just one.
by jmvdigital
12.05.2026 18:35
Forum: Helicon Remote
Topic: Canon R5 II - Cannot zoom live view
Replies: 8
Views: 335

Canon R5 II - Cannot zoom live view

I've used Helicon Remote for years with my Canon R5, but recently upgraded to the R5 Mark II. Helicon Remote will not zoom on the live view window with the R5II, nothing happens with double-clicking the image. I've spoken with Helicon support and they have no idea what the issue is.

I'm resorting ...
by jmvdigital
24.10.2025 18:51
Forum: Helicon Remote
Topic: Helicon remote forgets starting and end focus points
Replies: 5
Views: 6767

Re: Helicon remote forgets starting and end focus points

FWIW, I'm having the same issue with a Canon R5 and 100mm macro lens. I set focus points A and B, but when it goes back to A to begin shooting, the focus is physically farther back on the subject, so the entire focus stack starts and ends too far back. Shame this hasn't been addressed.
by jmvdigital
19.03.2024 16:45
Forum: Helicon Focus: Support
Topic: Manual reorder of files.
Replies: 5
Views: 16803

Re: Manual reorder of files.

Has there been any progress on this in the last 8 years? I don't see the ability to manually reorder the image stack in version 8.2.