Thanks! I appreciate the help from all of you

Didn't receive an answer to my email.
is there no way to resolve this issue?

Thanks,
Shay.

Works, thank you!

I see that the counter in the file naming for helicon remote uses 3 digits, meaning it can only go to 999.
What happens when I reach photo number 1000? Will it stop? Will it start from 001 again and overwrite the images? Will it create a new folder for the next 999 images?

Thanks! I've sent a new report as per the instructions in the email

Thanks, I've sent it
Is there a way for me to track it? I didn't get a ticket number or an email about it.

Thanks,
Shay.

I just started using Helicon Focus and Remote so I might be missing something here, but here's what I tried and what happened:

1. Connected camera (Canon 5D Mark iii) to the computer. Helicon Remote detected the camera and I can change focus, take photos etc.
2. Connected wemacro to the computer ...