Just a quick update to say that I now have this working thanks to the great Helicon technical support (Alex), who, after numerous suggestions finally got to a work-around, which is to use a micro-USB connector cable (at the D800 end). We didn't completely get to the bottom of why the issue was ...

Many thanks Catherine. Bug report sent.
Martin

Hi,

I've just bought Helicon Focus 8 Premium, in part so that I could use Helicon Remote on Android for stacking with my D800, but am having trouble getting it to work. I'm using a UGreen OTG cable to connect to my phone (a Samsung S24+). I get to the point where I can connect to the camera, use ...