But anyway, I'll take note of your comment. The problem was probably caused by the box setting, which was in a mode that didn't allow movement to be transmitted to the rail. The correct mode is Auto/Dist Mode. Now it does work, even if the Helicon Remote show some strange details with the USB ...

Hello Catherine,

Thank you very much for your reply! :) I greatly appreciate it,

I can confirm that my StackShot is indeed running software version 1.0.0.9 . As for the connections, they seem correct — I double-checked them. Also, when I use the StackShot rail in standalone mode (not connected ...

🪲 Hello everyone,


https://media.licdn.com/dms/image/v2/C4E16AQFHr6ChjoCBUQ/profile-displaybackgroundimage-shrink_350_1400/profile-displaybackgroundimage-shrink_350_1400/0/1620323739283?e=1759968000&v=beta&t=jXA_hthqAcPkxV4CKrWz9BmS60PFADw1M8vsYcNUyI0

I’m Thibaud, a professional/amateur ...