Search found 4 matches

by Flowerstacker
07.04.2026 00:29
Forum: Helicon Focus: Support
Topic: Metadata cannot be saved
Replies: 10
Views: 685

Re: Metadata cannot be saved

Hello, I just tried Version 9 beta and I think it works well exporting metadata with jpg format. Will version 9 be released soon?
by Flowerstacker
16.03.2026 18:46
Forum: Helicon Focus: Support
Topic: Metadata cannot be saved
Replies: 10
Views: 685

Re: Metadata cannot be saved

Uuuh, thats when my free trial has ended.
by Flowerstacker
15.03.2026 21:52
Forum: Helicon Focus: Support
Topic: Metadata cannot be saved
Replies: 10
Views: 685

Re: Metadata cannot be saved

Thank you so much for that very very fast answer. It works! But I need photoshop afterwards to compile to jpg.
When will the next version be released?
by Flowerstacker
15.03.2026 18:57
Forum: Helicon Focus: Support
Topic: Metadata cannot be saved
Replies: 10
Views: 685

Metadata cannot be saved

I want to stack pictures from an Canon R5 format CR3. But saving the result I get the following error: "failed to write image metadata ...CR3 The file contains data of an unknown image type" no matter if I want to save it as a tif or a jpg file.
The picture itself is fine but no metadata are ...