Search found 1179 matches

by Catherine
12.05.2023 08:42
Forum: Helicon Remote
Topic: Wireless Remote on Nikon D750
Replies: 3
Views: 7627

Re: Wireless Remote on Nikon D750

No extra software is needed. Just turn Wi-Fi on in the camera and connect your computer or mobile phone to the camera's Wi-Fi network.
by Catherine
07.05.2023 22:06
Forum: Helicon Focus: Support
Topic: File > New ?
Replies: 1
Views: 6729

Re: File > New ?

Hi Brian, There are no projects to speak of, there are focus stacks. You can have as many stacks as you want, rendered from the same set of source images, or from totally different images. Just load new photos (via drag-and-drop, "Open images", or any other "Open ..." option). Th...
by Catherine
02.05.2023 09:01
Forum: Helicon Remote
Topic: .CR3 files
Replies: 10
Views: 12737

Re: .CR3 files

There is no problem with batch processing per se. If you're receiving this message, it's means that you're using the "split stack" function in combination with one of the options that require reading EXIF metadata from the images (split by shooting time or split by exposure). Yes, this is ...
by Catherine
26.04.2023 23:08
Forum: Helicon Focus: Macro
Topic: Error allocating and Failure to create dng errors
Replies: 7
Views: 12910

Re: Error allocating and Failure to create dng errors

That's interesting, I see why this would happen, but the error should be with transferring EXIF metadata and not with saving the image itself. What error message are you getting?
by Catherine
26.04.2023 23:06
Forum: Helicon Focus: Macro
Topic: Can I use Helicon Remote with a Lens that is only Manual focus?
Replies: 1
Views: 6983

Re: Can I use Helicon Remote with a Lens that is only Manual focus?

Automated focus bracketing is not possible with a manual lens. If that's your goal, you'd have to use macro rails (Stackshot, Wemacro).
by Catherine
25.04.2023 15:09
Forum: Helicon Focus: Support
Topic: OpenCL not working on MacOS 13.3.1
Replies: 20
Views: 80060

Re: OpenCL not working on MacOS 13.3.1

It's the same link - the "macOS" link from the website is https://www.heliconsoft.com/downloads/HeliconFocus.dmg, same link I pasted above which you say does work. And we haven't touched anything since updating to the version that was confirmed to work. So please delete your current versio...
by Catherine
25.04.2023 13:05
Forum: Helicon Remote
Topic: Problems with Canon R5
Replies: 5
Views: 8314

Re: Problems with Canon R5

Hi Stefan, happy to hear that, thanks for the confirmation!
by Catherine
23.04.2023 15:23
Forum: Helicon Focus: Micro
Topic: Panorama with Helicon focus
Replies: 10
Views: 12085

Re: Panorama with Helicon focus

Hello Rainer,

You just need to slide the "overlapping of columns" slider until it looks roughly correct, then press Render for Helicon Focus to perform auto-alignment.
by Catherine
22.04.2023 20:39
Forum: Helicon Focus: Micro
Topic: Panorama with Helicon focus
Replies: 10
Views: 12085

Re: Panorama with Helicon focus

Hello Rainer,

Thank you. And which three of these images did you use for the three in a row test that you've described earlier?
by Catherine
22.04.2023 19:16
Forum: Helicon Remote
Topic: Evaluating Helicon Remote with EOS R and EOS R5
Replies: 4
Views: 7935

Re: Evaluating Helicon Remote with EOS R and EOS R5

Happy to hear you've figured it out! Thanks for letting us know what the problem was.
How long is the cable that gave you trouble?
by Catherine
22.04.2023 09:36
Forum: Helicon Focus: Micro
Topic: Panorama with Helicon focus
Replies: 10
Views: 12085

Re: Panorama with Helicon focus

Hello Rainer,

Sorry for the late reply. Could you upload your panorama for us to study? The simplest way is via our private storage.
by Catherine
21.04.2023 13:38
Forum: Helicon Remote
Topic: Video recording with Nikon
Replies: 7
Views: 9546

Re: Video recording with Nikon

Yes, of course there is a technical problem on Android, it's not like we just decided to remove this feature. And we can't figure out why it happens and how to fix it. One thing you can do is send us a bug report from the older version when it doesn't detect the camera, we'll see if it's something t...
by Catherine
21.04.2023 11:44
Forum: Helicon Focus: Support
Topic: OpenCL not working on MacOS 13.3.1
Replies: 20
Views: 80060

Re: OpenCL not working on MacOS 13.3.1

Sorry about that, and thanks for your reports, it's fixed now. Please re-download the new version (same version number 8.2.4): https://www.heliconsoft.com/downloads/HeliconFocus.dmg
by Catherine
20.04.2023 14:43
Forum: Helicon Focus: Support
Topic: OpenCL not working on MacOS 13.3.1
Replies: 20
Views: 80060

Re: OpenCL not working on MacOS 13.3.1

Does the window title show the version number "8.2.4"? If not, you just need to get the latest version 8.2.4 and the problem will be gone.
If it is version 8.2.4, please send a bug report (menu - Help - Contact support) after getting the OpenCL error.