Search found 3842 matches

by Stas Yatsenko
04.01.2010 18:57
Forum: Helicon Focus: Support
Topic: About the lightroom plugin
Replies: 3
Views: 4063

Re: About the lightroom plugin

Thanks, we will look into it.
by Stas Yatsenko
04.01.2010 18:55
Forum: Helicon Focus: Support
Topic: Autoreload of the last stack
Replies: 3
Views: 4315

Re: Autoreload of the last stack

We will load only JPEGs on start up in the future versions.
by Stas Yatsenko
04.01.2010 18:41
Forum: Helicon Focus: Support
Topic: Unable to register using purchased key code
Replies: 1
Views: 2483

Re: Unable to register using purchased key code

Sorry, our fault. Please try once more.
by Stas Yatsenko
30.12.2009 16:10
Forum: Helicon Remote
Topic: Testing Helicon Remote
Replies: 22
Views: 21859

Re: Testing Helicon Remote

Steve, We encounter the problem with shutdown and we are trying to wake it up after each shot. I would appreciate if you tell us what option did you change in the camera, maybe these are two different time outs. Spacing: the help file is available in the lower part of the program, please let me know...
by Stas Yatsenko
30.12.2009 13:29
Forum: Helicon Focus: Support
Topic: About the lightroom plugin
Replies: 3
Views: 4063

Re: About the lightroom plugin

Sven,

Thanks for that request. We have not yet found the way to put the result back to lightroom. If you know the program which does it, it would help us to find the solution.
by Stas Yatsenko
28.12.2009 15:08
Forum: Helicon Remote
Topic: Supported Canon Cameras
Replies: 15
Views: 13212

Re: Supported Canon Cameras

Thanks for your report. I will add this to our to do list.
by Stas Yatsenko
28.12.2009 15:02
Forum: Helicon Focus: Support
Topic: Known cameras that work with H. Remote
Replies: 1
Views: 2529

Re: Known cameras that work with H. Remote

Helicon Remote works with Nicon and Canon. As far as we know Olympus SDK does not support control over lens so we do not plan to support it so far. But after we implement support for external stepper motor, we may add more cameras without focus control.
by Stas Yatsenko
24.12.2009 14:48
Forum: Helicon Remote
Topic: D300s not detected...
Replies: 14
Views: 15385

Re: D300s not detected...

The program does not detect the camera if you use "USB mass storage" mode in your camera. Please switch to PTP instead of USB mode, this should help.
by Stas Yatsenko
22.12.2009 15:20
Forum: Helicon Focus: Support
Topic: "Cannot save output file"
Replies: 2
Views: 3842

Re: "Cannot save output file"

We need to test your files in our environment. Can you please upload it to our ftp server as described at http://www.heliconsoft.com/ftp.html
by Stas Yatsenko
22.12.2009 15:14
Forum: Helicon Remote
Topic: support for olympus
Replies: 1
Views: 3408

Re: support for olympus

As far as we know Olympus SDK does not support control over lens so we do not plan to support it so far. But after we implement support for external stepper motor, we may add more cameras without focus control.
by Stas Yatsenko
18.12.2009 17:23
Forum: Helicon Remote
Topic: Image orientation
Replies: 3
Views: 5503

Re: Image orientation

I mean not the adobe raw converter but the adobe program which is listed in the window when the camera is connected.
by Stas Yatsenko
18.12.2009 16:26
Forum: Helicon Remote
Topic: Image orientation
Replies: 3
Views: 5503

Re: Image orientation

I suspect that the images are rotated during import from the camera. I think adobe importer has such an option. You can also disable orientation sensor in the camera in the worst case.
by Stas Yatsenko
18.12.2009 16:19
Forum: Helicon Focus: Support
Topic: Autoreload of the last stack
Replies: 3
Views: 4315

Re: Autoreload of the last stack

The program should not load RAW files on the start. What kind of RAW files do you have? Extention, size, resolution. Right now I would suggest to add a folder name as a command line parameter : HeliconFocus.exe "c:\Program Files\Helicon Software\Helicon Focus\images\Helicon Focus Panorama"...