Helicon Filter

Announcement of new releases, bugs, support, suggestions
Post Reply
rachlinent
Posts: 4
Joined: 08.04.2005 18:31
Location: Durango CO USA
Contact:

Helicon Filter

Post by rachlinent »

How can I download Helicon Filter for a new computer? I have the Workstation ID and key from the old one
User avatar
Catherine
Posts: 596
Joined: 29.04.2019 22:38

Re: Helicon Filter

Post by Catherine »

The latest version can be downloaded from https://heliconsoft.com/downloads/HeliconFilter.exe
Please register the license using your activation code (main menu->Help->Register online). The code is case sensitive.
rachlinent
Posts: 4
Joined: 08.04.2005 18:31
Location: Durango CO USA
Contact:

Re: Helicon Filter

Post by rachlinent »

Thank you very much! That worked fine.
Howard
rachlinent
Posts: 4
Joined: 08.04.2005 18:31
Location: Durango CO USA
Contact:

Re: Helicon Filter

Post by rachlinent »

Hi,
My hard drive died and I have a new one. I downloaded HF from the link you provided last October and installed it. Trying to connect on line to activate my license it states that the ad supported version is not able to connect the server. How do I verify my license?

Howard Rachlin
User avatar
Catherine
Posts: 596
Joined: 29.04.2019 22:38

Re: Helicon Filter

Post by Catherine »

There are several options to check here:

1. Most probably firewall on your computer blocks request from our program to our server. Please try deactivating your firewall, add Helicon Focus to white list.

2. Can be something about proxy settings - please try disabling them

3. What we can offer you as a workaround is offline registration: https://www.heliconsoft.com/registratio ... #help_desk
Post Reply