Problems with Saved Files

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DigiPhotog
Posts: 1
Joined: 21.10.2019 02:21

Problems with Saved Files

Post by DigiPhotog »

I have saved my stacked images — the same stack of photos — using methods A, B, and C (separately). The three stacked files have been saved as TIFFs. Upon trying to open each of the three finished files, I get only horizontal, stacked colored lines. No photographic images.

What am I doing wrong?????
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Catherine
Posts: 1178
Joined: 29.04.2019 22:38

Re: Problems with Saved Files

Post by Catherine »

Is it possible that you share an example for us to see what exatly it looks like? If you don't want to publish it here, you're welcome to send a sample output to support@heliconsoft.com.
Are you running the latest version of Helicon Focus - 7.5.8?
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