Helicon Focus not working for me?

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Cliff Medina
Posts: 1
Joined: 01.11.2019 14:50

Helicon Focus not working for me?

Post by Cliff Medina » 01.11.2019 15:04

Just installed and tried a stack of 10 photos and this is what I get. I reloaded the program 3 times but still only get this?????

https://www.dropbox.com/s/xozfe8pss36pkqk/2019-11-01_8-46-29.jpg?dl=0


Cliff

Stefanie71
Posts: 2
Joined: 03.04.2020 12:57

Re: Helicon Focus not working for me?

Post by Stefanie71 » 03.04.2020 13:02

Did you ever find out whats the problem? I'm dealing with the same

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Catherine
Posts: 384
Joined: 29.04.2019 22:38

Re: Helicon Focus not working for me?

Post by Catherine » 16.04.2020 14:04

- Please open Helicon Focus and go to menu->Help->Deactivate
- Delete the current version of Helicon Focus you have
- Download and install the latest version from our website again: https://www.heliconsoft.com/software-downloads/
- Run Helicon Focus
- Go to menu->Edit->Preferences and press Ctrl+Alt+Shift+W and try again to see if this resolved the problem

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