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Helicon Focus not working for me?
Posted: 01.11.2019 15:04
by Cliff Medina
Just installed and tried a stack of 10 photos and this is what I get. I reloaded the program 3 times but still only get this?????
https://www.dropbox.com/s/xozfe8pss36pkqk/2019-11-01_8-46-29.jpg?dl=0
Cliff
Re: Helicon Focus not working for me?
Posted: 03.04.2020 13:02
by Stefanie71
Did you ever find out whats the problem? I'm dealing with the same
Re: Helicon Focus not working for me?
Posted: 16.04.2020 14:04
by Catherine
- Please open Helicon Focus and go to menu->Help->Deactivate
- Delete the current version of Helicon Focus you have
- Download and install the latest version from our website again:
https://www.heliconsoft.com/software-downloads/
- Run Helicon Focus
- Go to menu->Edit->Preferences and press Ctrl+Alt+Shift+W and try again to see if this resolved the problem