HF do not start under MacOS 10.15.1

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dlue2301
Posts: 2
Joined: 01.11.2019 15:45

HF do not start under MacOS 10.15.1

Post by dlue2301 »

Problem: HF could not be started after upgrading to MacOS Catalina 15.1. It shows: "Das Programm Helicon Focus kann nicht gestartet werden" German terms.
Even after a new installation of HF app 7.5.8 the problem remains. Do you have any suggestions to solve the problem?
kind regards
dlue2301
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Catherine
Posts: 1178
Joined: 29.04.2019 22:38

Re: HF do not start under MacOS 10.15.1

Post by Catherine »

In order to run Helicon Focus on 10.15, please
1. In the Finder, locate the app you want to open.
(Don’t use Launchpad to do this. Launchpad doesn’t allow you to access the shortcut menu.)
2. Press the Control key, then click the app icon.
3. Choose Open from the shortcut menu.
4. Click Open.
This issue will be solved in the next version of Helicon Focus.

Sorry for these inconveniences.
dlue2301
Posts: 2
Joined: 01.11.2019 15:45

Re: HF do not start under MacOS 10.15.1

Post by dlue2301 »

Hello Cathrine,
thank you for your proposal. Unfortunately, it does not work. I am still not able to start the HF app under MacOS 10.15.1, Helicon remote ist working easily but I can not switch to HF from this program. Apple advised me to change to "/bin/zsh" login shell, which I did. But still, no opening is possible. Please find another solution for me. Sorry for additional workload.
regards
dlue2301
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