Adobe Super Resolution not supported?

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thijw
Posts: 2
Joined: 29.03.2021 09:38

Adobe Super Resolution not supported?

Post by thijw »

Hi,
I have used Adobe Super Resolution to enhance the quality of 7 Canon CR2 images. They are exported as DNG-files with 2x the original resolution (resulting in 7680x11520). When I import those into Helicon Focus everything works fine, but the result has the resolution of the original CR2 files (3840x5760px). Also, rendering doesn't take more time (as I would expect with these huge DNG-files), so it seems that Helicon Focus does not use the enhanced information from the Super-Resolution-Enhanced DNG-files.
Is this a known issue, and will it be supported in the next version?

I'm working on Win10, Helicon Focus 7.6.4, Adobe DNGConverter 13.2.0.738 (all up to date)

Thanks, Thijs
thijw
Posts: 2
Joined: 29.03.2021 09:38

Re: Adobe Super Resolution not supported?

Post by thijw »

I've sent a WeTransfer link with three test files to support@heliconsoft.com.
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