Titan X not detected by Helicon Focus

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Rainy
Posts: 2
Joined: 12.07.2021 20:10

Titan X not detected by Helicon Focus

Post by Rainy »

Hi all,

after playing around with some performance issues on my MacBook, I tried with my old MacPro, dual Xenon Hex Core with a nVidia Geforce Titan X with Windows 10.

The GPU is not available:
download/file.php?mode=view&id=1260

According to GPU-Z, openCL support is available for the card:
download/file.php?mode=view&id=1259

and it run's still fine when being stressed with Luxmark OpenCL test:
download/file.php?mode=view&id=1261


What can I do in that case?

Thanks a lot for your help

Kind regards
Attachments
normal openCL performance
normal openCL performance
Luxmark 3.1.PNG (42.72 KiB) Viewed 169 times
Error loading HeliconFocus
Error loading HeliconFocus
HeliconFocus_7.7.4_NoGPU.PNG (9.56 KiB) Viewed 169 times
OpenCL is available
OpenCL is available
GPU-Z 2.40.0.PNG (41.2 KiB) Viewed 169 times
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Catherine
Posts: 588
Joined: 29.04.2019 22:38

Re: Titan X not detected by Helicon Focus

Post by Catherine »

As per your request, we've figured this out and the next update of Helicon Focus will support Titan X (Maxwell) on Windows (Titan X Pascal was already supported and worked properly all along).
fdisilvestro
Posts: 1
Joined: 17.08.2021 10:31

Re: Titan X not detected by Helicon Focus

Post by fdisilvestro »

Hi,

I have the same issue with a Nvidia Quadro M1200 (Windows 10), which I believe is also based on the Maxwell architecture. Will this be supported also in the new update?

Thanks
Attachments
QuadroM1200.JPG
QuadroM1200.JPG (68.79 KiB) Viewed 85 times
User avatar
Catherine
Posts: 588
Joined: 29.04.2019 22:38

Re: Titan X not detected by Helicon Focus

Post by Catherine »

fdisilvestro wrote: 17.08.2021 10:37 I have the same issue with a Nvidia Quadro M1200 (Windows 10), which I believe is also based on the Maxwell architecture. Will this be supported also in the new update?
Hi,
We have added support for all the missing Maxwell 2.0 GPUs (GM2xx) - Quadro, Tesla and Titan. But your GPU is GM1xx - Maxwell 1.0, it's an older architecture that's incompatible with Maxwell 2.0. We can't support it. Sorry.
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