Page 1 of 1

Activation key

Posted: 23.07.2009 18:37
by giraffe
I have purchased a 12 month license for helicon focus but when I enter the activation code I get an error message stating that the "Key registration failed. You do not have a license for this product" Any ideas plese to say where I am going wrong.
Mike

Posted: 26.07.2009 21:59
by Handdoc
I'm having the exact same problem. :(

Posted: 02.08.2009 05:33
by Guest
Send an email to the support desk
support@heliconfilter.com
I know it says heliconfilter but that's the address they give. They should answer you straightaway if you have bought a licence. The staff at Helicon don't read these forums every day.