Canon 5D RAW support

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elis
Posts: 4
Joined: 06.06.2005 08:30
Location: Italy

Canon 5D RAW support

Post by elis » 22.10.2005 16:17

Dear Dan,

I'm a registered user, I love your software and I love the possibility to process directly the RAW files.
After the purchase of the new Canon 5D I need your support because Helicon Focus doesn't recognize its files.
Have you planned in the next future a little update of Helicon Focus that solves my needs?

Thanks in advance!

Elisabeth

elis
Posts: 4
Joined: 06.06.2005 08:30
Location: Italy

Post by elis » 11.11.2005 16:39

Excuse me, have I asked something wrong?

Dan Kozub
Posts: 355
Joined: 24.03.2004 18:14

Post by Dan Kozub » 11.11.2005 21:00

Elisabeth,

It seems I have missed your question.

We have updated the Helicon Focus with new RAW libraries a week ago. Please download and reistall the program, this should solve the problem.
If not, please upload sample raw file to our ftp server:

ftp://web10f6:123456@helicon.com.ua

elis
Posts: 4
Joined: 06.06.2005 08:30
Location: Italy

Post by elis » 11.11.2005 21:41

Thank you very much Dan! :D

Elisabeth

elis
Posts: 4
Joined: 06.06.2005 08:30
Location: Italy

Post by elis » 11.11.2005 21:53

Just installed 8)
Wow! Great! and...so fast with Canon 5D .CR2 files!!! :shock:
Well done! Now I'm happy again :wink:

Elisabeth

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