offline registration

Announcement of new releases, bugs, support, suggestions
Post Reply
peter-h
Posts: 4
Joined: 05.11.2009 15:10

offline registration

Post by peter-h » 05.11.2009 15:18

Hello,
I have purchased HF and have online registration on 2 PCs. All best and no problem. But now I try to install one license on an offline PC and have not chance to become this on my offline PC.

Is there any one who can help me ?
Thanks for the HF help desk, but it dont work. Exasperating !

Hope that anxone have a solution for me.

Best regards
Peter

User avatar
Stas Yatsenko
Posts: 3850
Joined: 06.05.2009 14:05
Contact:

Offline registration

Post by Stas Yatsenko » 05.11.2009 17:25

For your offline computer you should generate the key manually.

Open Helicon Filter / Focus menu->Help->Offline registration..., copy your Workstation ID (in format 00-00-00-00-00-00-00-00).

Then login from another computer, connected to internet, to http://support.heliconphotosoft.com Use your activation code.

Then paste the Workstation ID and generate the key.

Save the key to the disk as a text file and transfer to your offline computer.
Then paste the key into the Offline registration dialog of the Helicon Filter / Focus.

Detailed instructions with print screens you can find at:
http://www.heliconsoft.com/registration_help.html

peter-h
Posts: 4
Joined: 05.11.2009 15:10

Post by peter-h » 05.11.2009 18:26

Thank you for the answer. But how should I login from an other PC ?
On my online PC, HeliconFocus is running very well. I dont like to play with my key and left the last one !
This is the point I dont understand.

Regards
Peter

User avatar
Stas Yatsenko
Posts: 3850
Joined: 06.05.2009 14:05
Contact:

Post by Stas Yatsenko » 06.11.2009 16:45

Peter,

Please do not be afraid to lost your activations, we will add you more keys if needed.

Please have a look at http://www.heliconsoft.com/registration_help.html
It is the help page with printscreens, I will not be able to describe it better. To be short, you need to have get information from offline computer and send it to us via online computer. And then save the key to the offline computer. But please, read the above link for details.

peter-h
Posts: 4
Joined: 05.11.2009 15:10

Post by peter-h » 07.11.2009 01:32

Thank you for all your help.
Now it works !

Kind regards
Peter

Post Reply