I bought Helicon focus today and so far I have not been able to register it.
Online from within software doesn't work, Offline registration cant log into help desk as it says "Wrong activation code.
The code is case sensitive, copy and paste the code to avoid typing errors."
So I thought maybe something wrong with the email they sent me so clicked forgot activation code and it says "Unknown email. Please try again."
Registration woes
- Stas Yatsenko
- Posts: 3841
- Joined: 06.05.2009 14:05
- Contact:
Re: Registration woes
Please contact us via support@heliconsoft.com
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- Posts: 1
- Joined: 09.12.2021 08:44
Re: Registration woes
@gordie Did your woes eventually get resolved? How long did it take for them to respond?
Re: Registration woes
Please let us know if you didn't receive our reply. It has been sent on the same day, Dec 9. We'll be happy to follow up and assist.aravindv91 wrote: ↑09.12.2021 12:26 @gordie Did your woes eventually get resolved? How long did it take for them to respond?
Re: Registration woes
when i copy and paste i start and the end of the text or numbers and drag back to the left.
so i drag backwards not forward, i noticed that helps so it doesnt not copy>BLANK Spaces
which can give you a error the code is not correct
so i drag backwards not forward, i noticed that helps so it doesnt not copy>BLANK Spaces
which can give you a error the code is not correct