Support is keeping silent

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Posts: 1
Joined: 03.03.2016 23:15

Support is keeping silent

Post by Uwe » 03.03.2016 23:21

Dear helicon staff,

I wrote you twice, but yyou didn't answered. I hope, that posting here is raising your attention.

I bought a one-year license and now, few days after expiring, you offered me a lifetime upgrade for 160 US$ (183 EUR). This is - you say so - a discount.

However, amazon is offering a lifetime license of Helicon Focus Pro for 110 US$ (120 EUR).

Can you give me a reason, why a "discount offer" at HeliconSoft company is 50% more expensive than buying somewhere else?
Can you instead give me same conditions for my upgrade?


Uwe Aranas

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Stas Yatsenko
Posts: 3850
Joined: 06.05.2009 14:05

Re: Support is keeping silent

Post by Stas Yatsenko » 04.03.2016 17:44

This version is from our German reseller Globell, it is limited to German language and does not includes Helicon Remote.

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