Connection to Helicon Remote

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Roland_P
Posts: 2
Joined: 11.06.2020 18:08

Connection to Helicon Remote

Post by Roland_P » 11.06.2020 18:37

Hi,
I have the Canon 50 D and the TP Link 3040.
Can I connect to Helicon Remote?
Have tried a lot, unfortunately it never worked.
I have a HUAWEI P30 as a cell phone.
Can someone please help me fix the problem?

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Catherine
Posts: 383
Joined: 29.04.2019 22:38

Re: Connection to Helicon Remote

Post by Catherine » 22.06.2020 10:29

Have you installed the special firmware for camera remote control to your TP-Link?

Roland_P
Posts: 2
Joined: 11.06.2020 18:08

Re: Connection to Helicon Remote

Post by Roland_P » 19.08.2020 22:55

Yes I have.

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Catherine
Posts: 383
Joined: 29.04.2019 22:38

Re: Connection to Helicon Remote

Post by Catherine » 20.08.2020 14:10

Then, unfortunately, we cannot help - this is not a configuration we support. It could have worked potentially, depending on what exactly the firmware does, but apparently it doesn't do the right thing to be compatible with arbitrary remote control software (like our Helicon Remote).

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