Helicon Remote App is Not Working after Android 8.0 Update

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Naera
Posts: 1
Joined: 11.09.2019 09:21

Helicon Remote App is Not Working after Android 8.0 Update

Post by Naera »

I've been using the Helicon Remote app on my Note 8 for a while now. It was working just smooth when my phone was running android nougat however today that I updated to android oreo the app is not working. When I open the app it is only loading a white blank screen on it's startup and simply closing itself automatically after few seconds. Can anyone please help me fix it??
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Catherine
Posts: 596
Joined: 29.04.2019 22:38

Re: Helicon Remote App is Not Working after Android 8.0 Update

Post by Catherine »

Make sure you have the latest version of Helicon Remote (Open Google Play, check the list of updated apps and update Helicon Remote if it's on the list).
Does this problem also happen when no camera is connected to the phone?
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