Canon R5 + Stackshot 3x

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chimerasaurus
Posts: 1
Joined: 09.01.2021 07:34

Canon R5 + Stackshot 3x

Post by chimerasaurus »

For some reason the Stackshot 3x does not work in HR beta but my R5 does. The 3x works in the stable release, but the R5 does not.

Is the Stackshot not working in the beta an intended outcome?
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: Canon R5 + Stackshot 3x

Post by Catherine »

Canon R5 is only supported in the beta so it's not intended to work in the stable version of Helicon Remote (3.9). Stacksshot, on the other hand, should work in both.
Please send a bug report from the beta version of Helicon Remote (menu - Help - Report a bug) when Stackshot 3X is connected and powered on. The camera doesn't have to be connected for this.
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