USB Control doesnot work
Posted: 12.06.2021 01:14
Hi!
I recently downloaded Helicon Remote for a new computer, however when I connect Stackshot control via USB to my computer, it recognises that it has been connected to the computer, but the Helicon Remote program does not. The version I have of Helicon Remote is 3.9.12.
Anyway, I did the test on my other computer where I have Helicon Remote (v 3.9.11) and I had no problems with controlling the rail (at the same time, using the same cables).
I hope you can give me some guidance.
I recently downloaded Helicon Remote for a new computer, however when I connect Stackshot control via USB to my computer, it recognises that it has been connected to the computer, but the Helicon Remote program does not. The version I have of Helicon Remote is 3.9.12.
Anyway, I did the test on my other computer where I have Helicon Remote (v 3.9.11) and I had no problems with controlling the rail (at the same time, using the same cables).
I hope you can give me some guidance.