Just updated the complete helicon focus series including remote control. My Cognisys StackShot module does noet work any more. The display of the StackShot shows that it is connected and controlled. The programme window of Helicon Remote shows that the stepper motor is recognized but the controls for a focus series are greyed out. Last version working was Remote 2.2.5w beta. Please find attached the logs.
Klaus
StackShot & helicon remote 2.3.13.w beta
StackShot & helicon remote 2.3.13.w beta
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- helicon_remote_kbaerwald.zip
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- Stas Yatsenko
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- Joined: 06.05.2009 14:05
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Re: StackShot & helicon remote 2.3.13.w beta
Thanks for your report. We will try to fix it ASAP.
Re: StackShot & helicon remote 2.3.13.w beta
Is there a fix underway?
Klaus
Klaus
- Stas Yatsenko
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- Joined: 06.05.2009 14:05
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Re: StackShot & helicon remote 2.3.13.w beta
Klaus,
What Helicon Remote version do you have? Please try this version: http://www.heliconsoft.com/downloads/HeliconFocus.exe
What Helicon Remote version do you have? Please try this version: http://www.heliconsoft.com/downloads/HeliconFocus.exe
Re: StackShot & helicon remote 2.3.13.w beta
Stas
this is taking too long - I always have updated to the latest version via the the update pulldown menue. Please find attached some jpgs giving you all the necessary information. I cannot understand that I still have a Helicon Remote beta!
Again: before updating the to this version of Helicon everything worked fine. I just control the StackShot without camera.
Can you please fix this situation asap - I had sent to you all the logs in December and nothing happened.
Klaus
this is taking too long - I always have updated to the latest version via the the update pulldown menue. Please find attached some jpgs giving you all the necessary information. I cannot understand that I still have a Helicon Remote beta!
Again: before updating the to this version of Helicon everything worked fine. I just control the StackShot without camera.
Can you please fix this situation asap - I had sent to you all the logs in December and nothing happened.
Klaus
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- Screen2.jpg (36.63 KiB) Viewed 7120 times
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- Screen.jpg (29.45 KiB) Viewed 7120 times
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- HeliconR.jpg (12.02 KiB) Viewed 7120 times
- Stas Yatsenko
- Posts: 3841
- Joined: 06.05.2009 14:05
- Contact:
Re: StackShot & helicon remote 2.3.13.w beta
Please download new version:
http://www.heliconsoft.com/downloads/He ... usBeta.exe
http://www.heliconsoft.com/downloads/He ... usBeta.exe
Re: StackShot & helicon remote 2.3.13.w beta
Wow that solved my problem - thanks. The Stackshot can be controlled again.
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Re: StackShot & helicon remote 2.3.13.w beta
You said two weeks ago a new version was to be out in a dayt or two ....I think it may be time for a mass exit/credit card fee reversal to get your attention
- Stas Yatsenko
- Posts: 3841
- Joined: 06.05.2009 14:05
- Contact:
Re: StackShot & helicon remote 2.3.13.w beta
We will publish new version tomorrow on our site. Too many internal changes!