Windows Vista and H Remote

[sheudd]

Hello there,
I purchased HF Pro a couple of weeks ago and have been extremely pleased with the outcomes of your stacking program, Alas however, HRemote refuses to operate for me For the first test, the program opened and it seemed I could use all the camera controls. I identified the start and stop position for an automatic stack then pressed capture. One photo was taken then the camera and PC froze. A "bugs notice" was sent to you. After restarting the computer, H Remote would not and still will not open. I am currently using Canon Utilities to manually collect picture stacks and loading them into H Focus which is working fine. I am using a Canon 7D and Windows Vista Ultimate on my laptop. The version of H Focus i purchased is 5.2.15 Pro.

[Stas Yatsenko]

It seems that Remote has some kind of incompatibility with Windows Vista. We are investigating this problem, but we don't have a fix yet.

[sheudd]

Hi Stas,
Thanks for the input. I am realy looking forward to using H Remote. I find that Canon Utilities has certain limitations for this process. I am just one but I am sure there are a few more of us Vista users out there that may need help

[ppenen]

Hello,

I have the same problem, I wanted to use Helicon remote with my laptop with Windows Vista and my Canon EOS. I am waiting a solution since last year, hope they fix the problem as soon as possible. Thanks.