Page 1 of 1

Problem with Stackshot

Posted: 26.02.2014 13:01
by hjk
Just bought Stackshot and I am a bit lost with operating it from HR.

Camera is 5 D Mark II and I have both camera and stackshot attached to usb ports.

Stackshot does not show up in camera settings if I don't allow use without camera in preferences. If I allow use without camera "stepper" appears in camera settings, but choosing "stepper" just turns my camera off resulting in an error and nothing else happens.

I am probably missing something basic here. Should there appear in HR some kind of menu/dialog box for operating Stacksoft from the computer?

Thanks in advance!

Re: Problem with Stackshot

Posted: 26.02.2014 15:55
by Stas Yatsenko
Sounds like you're using an ancient version of Helicon Remote. Update to the latest one:

It should work out of the box, just make sure to connect both the camera and Stackshot to a computer via USB.

Re: Problem with Stackshot

Posted: 27.02.2014 15:05
by hjk
Thanks. Updated and works fine.