Nikon D750 with Helicon Remote
Posted: 22.12.2017 02:25
I have been trying for a week now to be able to use my purchased version of Helicon Remote with my iPhone 8. I have the wifi function on my camera on and working. I have managed to register Remote on my Mac, but when I try to register it on my iPhone, the icons along the top row do not all display correctly. The Tools and the drop down menu ( that contains the option to register ) are "on top" of each other. So whenever I tap on the top right corner, the tools menu appears. There does not appear to be enough room on the iPhone screen to display all the icons. I can see all the icons on my Apple mini and was able to resister Remote on the mini.......but not the phone. The problem is....Remote always says camera is not connected....on both the phone and the mini. I have been emailing back and forth with Help Desk Support and have yet had a solution. Very discouraged. Please help me find a solution.......much appreciated.