Error Allocating

Shooting in macro mode, techniques, tips & tricks
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oldsteve
Posts: 1
Joined: 12.05.2020 19:22

Error Allocating

Post by oldsteve » 12.05.2020 19:53

I have recently purchased Helicon Soft 7.6.1 Generally it works fine, but on 50 or 60 shot stacks gets stuck with an error: "Error Allocating 123456789bytes" or similar. I am running Windows 10 on a 64 bit desktop that is 7 months old. (AMD Ryzen 7 3700X 8-core processor, 24GB RAM NVIDIA Quatro P2000) The SSD scratch disk has 190MB free and there is another 2GB free on other disks . Apologies if this is dealt with already, I have tried to find this problem on the forum. Is there a limit on the size of the stack?

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Catherine
Posts: 402
Joined: 29.04.2019 22:38

Re: Error Allocating

Post by Catherine » 26.05.2020 20:11

Please go to menu->Edit->Preferences->Performance tab, lower the Memory cache limit and disable OpenCL hardware acceleration if enabled.

New version of Helicon Focus - v.7.6.3 - is now available for download from https://www.heliconsoft.com/software-downloads/

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