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Helicon Focus and CR3 files

Posted: 17.08.2021 06:19
by idigmarklin
I tried to use Helicon Focus to read in a stack of CR3 files and got the error message:

Load image error: Failed to create dng file from raw using Adobe Converter

Program works fine with the JPG's, but not with the CR3's. What am I doing wrong? I have 7.7.5.

Thanks!

Re: Helicon Focus and CR3 files

Posted: 17.08.2021 14:31
by Catherine
Please make sure to update to the latest version of Adobe DNG Converter: https://helpx.adobe.com/camera-raw/usin ... erter.html.

Once you open CR3 files, Raw development settings button will appear beneath the source image list. Select Raw-in-DNG-out loader in Codec list.

Re: Helicon Focus and CR3 files

Posted: 18.08.2021 02:55
by idigmarklin
Catherine,

Thanks so much! That seemed to do the trick. Of course, now it takes a LOT longer to render the final image (working on 50-megabyte raw images now), but that's not your fault! Seriously, thank you for the prompt reply and solution!