Error while rendering

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paitken
Posts: 6
Joined: 11.04.2021 16:23

Error while rendering

Post by paitken »

Near the end of processing a stack, Helicon froze and displayed the error CL_EXEC_STATUS_ERROR_FOR_EVENTS_IN_WAIT_LIST. What does this mean and what do I do?
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Catherine
Posts: 631
Joined: 29.04.2019 22:38

Re: Error while rendering

Post by Catherine »

Please download and install the new version of Helicon Focus, 8.0.0 Beta (top of the page): https://www.heliconsoft.com/software-downloads/
I expect the problem should be solved there, but if you get an error message again, please submit a bug report by going to the menu - Help - Contact support (make sure the "Send technical data" checkbox remains checked).
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