HEIF files supported?

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rick sutton
Posts: 2
Joined: 20.04.2017 19:36

HEIF files supported?

Post by rick sutton » 16.07.2019 20:23

SORRY>>>>>I ORIGINALLY POSTED THIS IN REMOTE FORUM>

I have been using Focus and Remote for years with My Canon SLR with great success. Recently I have been shooting focus stacks with an iPhone XS.
Jpegs from iPhone render beautifully in Helicon Focus but when I shoot HEIF files Helicon Focus cannot recognize them. Any plans on supporting HEIF in the future?

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Catherine
Posts: 125
Joined: 29.04.2019 22:38

Re: HEIF files supported?

Post by Catherine » 07.08.2019 22:50

Please install the latest version of Helicon Focus from https://www.heliconsoft.com/software-downloads/. Also please install the latest version of Adobe DNG Converter: https://www.heliconsoft.com/adobedng/ This should work. If the problem persists, please send us a sample file.

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