new comp says pro is expired

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Laurenandbaxter
Posts: 1
Joined: 03.08.2022 05:39

new comp says pro is expired

Post by Laurenandbaxter »

I downloaded helicon pro to my new computer, put my activation code in but it says it's expired even though on the old computer is says I have another 312 days left on helicon pro.
How can I use my paid pro on a new computer?
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: new comp says pro is expired

Post by Catherine »

This is probably because the code you've entered here is not the same as the code with 312 days left. Use menu - Help - Contact support on the computer with 312 days left, that way I'll be able to find your activation code.
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