I can't get Helicon Focus to start
I can't get Helicon Focus to start
I downloaded the Mac version of Helicon Focus to try it out. I'm running Mac OS 10.4.9 on a Powermac G5 dual. Each time that I try to run the program, it fails to start with the message "The application Helicon Focus quit unexpectedly.". Any hints as to what my proble is?
Here's my theory as to what the problem is:
I downloaded the "Intel" version and looked at the application file. The file size is identical for both versions, and the package contents likewise are the same. I am guessing that the "Intel" version has been attached to both of the download links. Do the developers check in to these forums? I have not gotten a response to a direct email.
I downloaded the "Intel" version and looked at the application file. The file size is identical for both versions, and the package contents likewise are the same. I am guessing that the "Intel" version has been attached to both of the download links. Do the developers check in to these forums? I have not gotten a response to a direct email.
Could be. If it would be universal binary format (is that what it's called?), then I guess there could be only one file for both types of macs.
Dan Kozub is the main guy making the program, and most of the time he frequents this forum, but sometimes he's away for some time.
The download links do have different file names, but maybe there was an accidental switch of the contents? The file for Intel macs works just fine.
Dan Kozub is the main guy making the program, and most of the time he frequents this forum, but sometimes he's away for some time.
The download links do have different file names, but maybe there was an accidental switch of the contents? The file for Intel macs works just fine.
Fred,
IntelMacs work fine with the mac binaries. Intel version only has a little add on to fix OS bug when opening 16 bit images.
The actual problem is in compatibility with 10.4.9 version.
This version may help to solve the problem:
http://downloads.heliconfilter.com/HeliconFocus3513.zip
IntelMacs work fine with the mac binaries. Intel version only has a little add on to fix OS bug when opening 16 bit images.
The actual problem is in compatibility with 10.4.9 version.
This version may help to solve the problem:
http://downloads.heliconfilter.com/HeliconFocus3513.zip
Can you contact me at dankozub@helicon.com.ua, I will send you new version as soon it is ready.
Chris,
Here is the version which should start on 10.4.9
http://downloads.heliconfilter.com/HeliconFocus3505.zip
Slightly updated version will be published in a few days. We close to locating the bug.
Here is the version which should start on 10.4.9
http://downloads.heliconfilter.com/HeliconFocus3505.zip
Slightly updated version will be published in a few days. We close to locating the bug.
unexpected quit
Yep, the same thing here, but I've got OSX 10.4.11 with no problem.
The issue I'm currently having in opening in Leopard v10.5. That's where I get the immediate quitting upon opening.
I sent an email a couple of months ago on this and was assured there would be an upgrade.
All other software and plug ins that I use have been updated to work with Leopard, except for Helicon Focus. I'm a little disappointed in the sluggish response and am fortunate to have held back one of our computers from going to Leopard so that I can still work on a book project using Helicon. I would have been up the creek if I went to Leopard on all of our computers.
We're looking forward to the fix with some anticipation for sure.
The issue I'm currently having in opening in Leopard v10.5. That's where I get the immediate quitting upon opening.
I sent an email a couple of months ago on this and was assured there would be an upgrade.
All other software and plug ins that I use have been updated to work with Leopard, except for Helicon Focus. I'm a little disappointed in the sluggish response and am fortunate to have held back one of our computers from going to Leopard so that I can still work on a book project using Helicon. I would have been up the creek if I went to Leopard on all of our computers.
We're looking forward to the fix with some anticipation for sure.
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