Motor Stuck using Helicon Focus

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marksirota
Posts: 1
Joined: 23.11.2022 04:43

Motor Stuck using Helicon Focus

Post by marksirota »

Hello! I just got a cogisys stackshot and the motor, when using the software buttons in helicon remote, doesnt move. It will simply attempt to move and then revert back into its original position. The motor works fine up and down without the computer connection. Once I attempt to set a frame It pushes the motor to a designated spot and wont budge. any idea? thanks!
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: Motor Stuck using Helicon Focus

Post by Catherine »

Turn off the "Auto-return" option in the control box settings.
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