OpenCL not working on MacOS 13.3.1

[Catherine]

Yeah the error re-emerged for me as well:

"Failed to initialize OpenCL on previous launch. Please update GPU drivers."

Re-installing does not resolve the issue.

Which version of macOS are you currently running?

[shutterbug]

Yeah the error re-emerged for me as well:

"Failed to initialize OpenCL on previous launch. Please update GPU drivers."

Re-installing does not resolve the issue.

Which version of macOS are you currently running?

Ventura 13.4 (22F66)

[Catherine]

Every time macOS is updated we have to update Helicon Focus for OpenCL acceleration to work (the problem is only with M1/M2 systems). We're working on it right now.

[shutterbug]

Every time macOS is updated we have to update Helicon Focus for OpenCL acceleration to work (the problem is only with M1/M2 systems). We're working on it right now.

I'm sorry to hear that - that's really annoying, I also noticed a similar behaviours for other image processing applications, they too need to be "reacquainted" with the OpenCL engine after updates.

[Catherine]

Helicon Focus has been updated for 13.4: https://www.heliconsoft.com/downloads/HeliconFocus.dmg
You may get the "OpenCL failed on previous launch" error, that's OK, just go to Helicon Focus Preferences - Performance and turn OpenCL back on.

I'm sorry to hear that - that's really annoying, I also noticed a similar behaviours for other image processing applications, they too need to be "reacquainted" with the OpenCL engine after updates.

It is indeed annoying, but we don't mind doing the necessary work. Although it wasn't needed prior to macOS 13. But maybe there is some rationale for this behavior.

[shutterbug]

Helicon Focus has been updated for 13.4: https://www.heliconsoft.com/downloads/HeliconFocus.dmg
You may get the "OpenCL failed on previous launch" error, that's OK, just go to Helicon Focus Preferences - Performance and turn OpenCL back on.

I'm sorry to hear that - that's really annoying, I also noticed a similar behaviours for other image processing applications, they too need to be "reacquainted" with the OpenCL engine after updates.

It is indeed annoying, but we don't mind doing the necessary work. Although it wasn't needed prior to macOS 13. But maybe there is some rationale for this behavior.

Fantastic, thank you so much!!!

Still, I hope they improve it soon, it's so much unnecessary additional work for you