DNG exception loading image error

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dzadzey
Posts: 4
Joined: 27.05.2023 17:35

DNG exception loading image error

Post by dzadzey »

I keep getting "DNG exception loading image: error code 100005".

I am currently running the most recent version of Helicon Focus & Adobe DNG, both downloaded & installed within the last two days. I have followed the installation instructions & the available troubleshooting to no avail.

My system specs are as follows:
OS: Windows 11 Pro, version 22H2
Processor: Intel Core i9 @ 3.6GHz
Installed RAM: 64GB
64 bit OS
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: DNG exception loading image error

Post by Catherine »

Are you loading raw images from the camera? If yes - which camera is it?
dzadzey
Posts: 4
Joined: 27.05.2023 17:35

Re: DNG exception loading image error

Post by dzadzey »

Catherine wrote: 27.05.2023 21:03 Are you loading raw images from the camera? If yes - which camera is it?
I am loading NEF(RAW) images from a Nikon D850 that have been saved to a hard drive.
dzadzey
Posts: 4
Joined: 27.05.2023 17:35

Re: DNG exception loading image error

Post by dzadzey »

I think I may have fixed it. I went to the directory and manually copied & pasted the Adobe DNG executable under the "Integration" tab in the "Preferences" window. 51 images integrated, no issues.
dzadzey
Posts: 4
Joined: 27.05.2023 17:35

Re: DNG exception loading image error

Post by dzadzey »

I can confirm...that fixed it.
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: DNG exception loading image error

Post by Catherine »

Thanks for letting us know. Although I'm not quite sure what the problem was, unless you've changed that path manually before (i. e. it wasn't the default path).
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